Question 1

How soon should we book a photoshoot?

Accepted Answer

It's never too early! And especially if you require a Saturday slot (newborns are photographed on weekdays only), these are often booked sometimes months in advance. Newborn due dates should aim to book in their 2nd trimester, especially if we are doing maternity photos as well. Cake Smash & other custom birthday themes take time to create and decor to make/purchase, so usually 4-8 weeks ahead of time at least is recommended. If we can fit you in with shorter notice, we will always try! So don't fret if you aren't within these time suggestions.

Question 2

What is the process for booking an appointment with you?

Accepted Answer

First, we'll start with a phone call (or in-person consult or email) to get to know each other and make sure that we're a good fit! I'll provide you with information about how my sessions work, our complete pricing menu to review, and then we'll get your date/time booked in the calendar. From there, the planning begins together!

Question 3

When do you schedule appointments? Do you take walk ins?

Accepted Answer

All sessions are scheduled by appointment only per zoning requirements. Typically I offer weekday morning appointments for the little ones, weekday evening appointments (seasonally) for families/on location sessions, and morning Saturday appointments for studio sessions. Seasonally, I'll also open up Saturday afternoon/evening appointments as well or as needed by the client. I am closed on Sundays.

Question 4

Do you offer digital files for purchase?

Accepted Answer

Yes! All sessions included a starting amount of digital files with the option to purchase both additional digital and printed products.

Question 5

Do you offer mini sessions?

Accepted Answer

We do offer select Petite sessions for certain session types, however clients should discuss with me to ensure it's the best fit for their family. We also sometimes offer speciality seasonal "micro" sessions during select times of the year. One of our most popular events is our Santa Experience & Family Christmas sessions! Follow along on our social media pages and join our newsletter for first access to these events!

Question 6

What are your payment policies?

Accepted Answer

Session Fees are paid as a non-refundable retainer in order to plan for and book your appointment. Sessions are not officially booked without this and a signed contract in place.
Due to the custom nature of photography and the artistic process, all sales are FINAL. This include sales processed during your Design & Ordering appointment. There are no returns or refunds once orders have been placed.
Once an order has been picked up from the studio it is considered accepted as is. Unless a product is defective, the client will be responsible for changes or damage or replacements after accepting the item.
In fairness to my business and my clients, pricing and policies are non-negotiable.
6.35% CT Sales Tax will be added to ALL Session Fees & product orders. Payment accepted is cash, cashier's check, debit/credit card, and PayPal Credit (only) for payment plans.

Question 7

Do you Offer Gift Cards?

Accepted Answer

Yes we do! Gift cards are processed through Square if you would like an electronic version, or we have paper gift certificates we can send to you as well. Gift certificates/cards do not expire in the State of Connecticut. I recommend reaching out to me for amount suggestions beforehand!

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M Family Fall Photos | Avon, CT

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